Why does acrobat freeze

First, exit the Office program that you're having issues with when the PDFMaker add-in is loaded, and then use one of the following methods to start Registry Editor. From the Start screen, type CMD. In the results pane, swipe down on Command Prompt to reveal the charm bar, then select Run as administrator on the charm bar. If you are using a mouse, right-click the Command Prompt to reveal the charm bar. Select the Office program that you're having problems with, and then use the appropriate method, as follows, to manually disable the PDFMaker add-in.

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products. I get a "stopped working" error when I start Office applications on my PC. Excel not responding, hangs, freezes or stops working. Please update the application to the new version.

I have the same issues with a Windows 8. I have I have uninstalled, rebooted, re-installed and rebooted. I open the app and as soon as I click in the app window it freezes and I have to close it with the Task Manager.

I am runnig the same version of this app on a windows 10 system with no issues so far anyway. Both machines are 64bit. Hope you are doing well and sorry for the trouble. Note: Please turn on the security aftertesting to avoid any security risks. If it still doesn't work, create a new test user profile with full admin rights on Win 8. I had the same problem in Windows 8. Doing both is what worked for me.

Welcome to the Community! Skip Take tour. Adobe Support Community. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Show only Search instead for. Did you mean:. Click Next again, and then click Next one more time. Now click Install. When the status bar has reached the end of the install box, click Finish.

Restart your computer. Open the Adobe Reader from the icon on the desktop. Click Accept at the license agreement. You're all set! In some cases, Adobe Reader will not open properly which can cause your browser to freeze. Disable the Adobe Reader browser and force the Adobe Reader program to open as a new window. Open the Adobe Reader program, click the Edit menu and then select Preferences. You will be prompted to restart your computer. Save your work and close any open applications before doing so.

After restarting your computer, try the tests again. For the test or explanations you want to view, right-click on the Adobe Reader icon next to the item. Select Save target as and save the file to your computer. Open Adobe Reader.